Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete the download of your files. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased.
If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.
In case you are unable to download the item(s) you purchase you can go back to the Google Drive shared folder at any time to download any files that belong to you. Access to this and other folders will be shared with you via an email and more about this can be found in the project’s proposal shared with you before our engagement.
If you did not receive any email from us, please notify us within business days. You can get in touch with us at firstname.lastname@example.org